Privacy Policy

This Privacy Policy describes how we collect, use, and disclose personal information when you visit or interact with our website. It applies to the information we collect from visitors to our website, including but not limited to users who browse, register, or engage with our services.

1. INFORMATION WE COLLECT

We collect personal information that you voluntarily provide to us when you interact with our website. The types of personal information we collect may include:

  • Contact information, such as your name, email address, and phone number.

  • Demographic information, such as your location and preferences.

  • Information provided when you communicate with us or submit inquiries or feedback.

  • Information collected through cookies and similar technologies, as described in Section 4.

2. USE OF PERSONAL INFORMATION

We use the collected personal information for the following purposes:

  • To provide and maintain our services, including responding to your inquiries and requests.

  • To personalize your experience on our website and to deliver relevant content.

  • To improve our website and services through analysis of user behavior and preferences.

  • To send periodic emails or newsletters, promotional materials, or other information related to our services. You may opt-out of receiving these communications at any time.

  • To protect against fraudulent or unauthorised use of our website or services.

3. LEGAL BASIS FOR PROCESSING PERSONAL INFORMATION

We process personal information under the following legal bases:

  • Performance of a contract: When we need to process personal information to fulfill our obligations under a contract with you, such as providing the requested services.

  • Legitimate interests: We may process personal information for our legitimate business interests, such as improving our services, marketing our products or services, or preventing fraud.

  • Consent: In some cases, we may rely on your explicit consent to process certain types of personal information.

4. COOKIES AND SIMILAR TECHNOLOGIES

Our website uses cookies and similar technologies to collect information about your browsing activities. Cookies are small text files stored on your device when you visit a website. We may use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device for a longer period) to provide you with a more personalised experience. By using our website, you consent to the use of cookies.

5. DISCLOSURE OF PERSONAL INFORMATION

We may disclose personal information to the following parties, only to the extent necessary for the purposes described in this Privacy Policy:

  • Service providers: We may engage third-party service providers to assist with various aspects of our operations, such as website hosting, data analysis, or customer support. These service providers will have access to personal information solely for the purpose of performing their services.

  • Legal requirements: We may disclose personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

6. DATA SECURITY

We take reasonable measures to protect the security of your personal information and prevent unauthorised access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. YOUR RIGHTS

You have certain rights regarding your personal information under applicable data protection laws, including the right to access, rectify, delete, or restrict the processing of your personal information. To exercise these rights or to submit a complaint, please contact katieoswell.osteopath@gmail.com